Question 1

What is Planoda?

Accepted Answer

One workspace for issues, boards, roadmaps, automations, and AI triage. Engineering gets a keyboard-first tracker with cycles and estimates; ops, support, and marketing get Trello-style boards and intake — all on one schema, so there's nothing to sync between tools.

Question 2

How is Planoda different from Linear, ClickUp, Monday, or Trello?

Accepted Answer

Those tools each win on one axis — Linear on engineering speed, ClickUp on breadth, Monday on visual ops, Trello on simplicity — and each bolted AI on afterward. Planoda is AI-native on every surface and unifies all of it: a keyboard-first tracker and Trello-style boards run on one schema and one login, so a board card and an engineering issue are the same row, not two tools you keep in sync.

Question 3

Who is it for?

Accepted Answer

Software teams that want one place to plan and ship, plus the non-engineering teams around them — ops, support, marketing, and product. It scales from a two-person startup to a two-thousand-person org.

Question 4

Are boards and issues really the same data?

Accepted Answer

Yes. A board card and an engineering issue are the same row on one schema — drag a card on a board and it's the same work item that shows up in the list, the roadmap, and Insights. There are no exports or integrations between views because there's nothing separate to connect.

Question 5

How fast is it, really?

Accepted Answer

Sub-100 ms p95 on creates, drag-and-drop, and comments. The app is offline-capable (PWA) and uses Yjs CRDTs over our self-hosted Hocuspocus server for realtime co-editing, so it feels native rather than webby.

Question 6

How long does setup take?

Accepted Answer

Minutes. Planoda ships opinionated defaults — workflow states, boards, and views that work out of the box — so you're not configuring for days before you can track work.

Question 7

Is Planoda generally available?

Accepted Answer

Planoda is pre-launch and building in public. The product is live and usable today — you can sign up and run real work — and we're honest about what's still in progress on the security and changelog pages rather than overstating maturity.

Question 8

What does the AI actually do?

Accepted Answer

It triages and prioritizes incoming work, deduplicates and drafts issues, powers semantic search and related-issue suggestions, forecasts roadmaps, and writes summaries. It's woven into every surface rather than living in a separate sidebar.

Question 9

How do agents stay safe — won't they change things without me?

Accepted Answer

Destructive agent actions (delete, bulk archive, bulk update) go through a propose/approve guardrail rather than running silently. The agent proposes; you approve. Every auto-approved or proposed action is recorded in the same immutable audit trail as human actions.

Question 10

Can agents connect to my other tools?

Accepted Answer

Yes — Planoda ships an MCP (Model Context Protocol) server, so agents and AI clients can work with your data through a governed interface that respects the same permissions and propose/approve rules as the app.

Question 11

Can I use my own AI provider key?

Accepted Answer

Yes — bring your own AI gateway key on Business and Enterprise, so AI usage runs on your account and your provider contract rather than ours.

Question 12

Does AI cost extra?

Accepted Answer

Each plan includes a monthly AI quota. Business and Enterprise can bring their own AI gateway key, so heavy usage rides your own provider contract instead of a per-seat AI surcharge.

Question 13

Is my data used to train models?

Accepted Answer

No. Your workspace content is used to power features for you, not to train shared models.

Question 14

What can the no-code automations do?

Accepted Answer

Card buttons, board buttons, and scheduled rules run on a real automation engine — move work, update fields, notify people, and trigger integrations without writing code.

Question 15

How is my workspace's data isolated from other tenants?

Accepted Answer

Every tenant's rows are isolated with Postgres row-level security (RLS), enforced at the database layer — not just in application code — so an application bug can't cross tenant boundaries and one workspace can never read another's data.

Question 16

Is data encrypted?

Accepted Answer

Yes — encrypted in transit (TLS) and at rest. OAuth tokens are encrypted at rest, webhooks are signed, and sensitive operations are recorded in an immutable audit log.

Question 17

Do you support SSO / SAML and SCIM?

Accepted Answer

SSO via Google, GitHub, and Microsoft is available on every plan. SAML SSO and SCIM provisioning are available on Enterprise. See the security page for the current list.

Question 18

Are you SOC 2 certified?

Accepted Answer

Not yet — Planoda is pre-launch and building toward formal certification. The security page discloses exactly what's in place today versus what's in progress. We don't claim certifications we don't hold.

Question 19

Is my data safe while you're pre-launch?

Accepted Answer

Yes. Row-level security, encrypted-at-rest OAuth tokens, signed webhooks, and the immutable audit log are true today, not launch-day promises — and you can export everything at any time, so you're never locked in.

Question 20

Can I export my data if I leave?

Accepted Answer

Always. Your issues, comments, and structure export to CSV/JSON on demand. There's no lock-in and no export paywall.

Question 21

How much does Planoda cost?

Accepted Answer

There's a generous free-forever tier, Pro from $10 per user / month, Business at $20 per user / month, and custom Enterprise pricing. Annual billing is discounted versus monthly.

Question 22

Is there really a free tier?

Accepted Answer

Yes — free forever for up to 10 members and one team: 1,000 issues, 3 projects, 3 boards, 5 automations, and 100 AI credits per month. No credit card needed.

Question 23

Do I need a credit card to start?

Accepted Answer

No. Sign up and create a workspace on the free tier without entering any payment details.

Question 24

Can I change plans later?

Accepted Answer

Yes. Upgrade or downgrade at any time; changes prorate on your next invoice, and your data is never locked behind a tier.

Question 25

Does the free tier change at launch?

Accepted Answer

We're building in public and pre-launch. The free tier you sign up on today is what we're committing to for early teams — and if limits ever move, existing workspaces keep what they joined on. We won't pull the rug out from under early adopters.

Question 26

Do you offer discounts for startups or non-profits?

Accepted Answer

Yes — pre-seed and seed startups can get a year free through the startup program, and non-profits qualify for discounted pricing. See the pricing page for details.

Question 27

Can I migrate from Jira, Linear, Asana, or Trello?

Accepted Answer

Yes — import a CSV (or connect the source) and the importer maps statuses, priorities, estimates, assignees, and labels to the equivalent Planoda fields. You can run both tools in parallel during the switch, and each comparison page includes step-by-step migration instructions.

Question 28

Will my issue identifiers survive the move?

Accepted Answer

Keep the same team key and identifiers like ENG-1234 carry over, so links in old PRs, docs, and Slack threads still resolve after you move in.

Question 29

What integrations are available?

Accepted Answer

19+ integrations across communication, developer tools, observability, AI, and more — plus an MCP server so agents can work with your data through a governed interface.

Question 30

Is there an API and webhooks?

Accepted Answer

Yes — a typed SDK, a public API, and signed webhooks. See the developers section for references.

Question 31

How do I get help if I'm stuck?

Accepted Answer

Reach out through the contact page and a human will get back to you. As an early-stage product we read every message — and because we're pre-launch, your feedback directly shapes what ships next.

Question 32

Can I request a feature or report a bug?

Accepted Answer

Yes, and we want you to. We're building in public with friendly early adopters; feature requests and bug reports go straight to the team via the contact page, and you can follow what we ship on the changelog.

Question 33

Do you offer onboarding or migration help for teams?

Accepted Answer

Yes — for teams moving in from another tool we'll help with the migration and setup. Get in touch through the contact page and we'll walk you through importing your data and configuring your workspace.

Everything you might be wondering.

Product

AI & agents

Security & data

Pricing & plans

Migration & integrations

Support

Ready to plan, ship, and learn in one place?