Run ops without spreadsheets and Slack threads.

The problem

Ops runs the recurring work that holds a company together, on tools that don't fit it: a spreadsheet for the process, Slack for the requests, and memory for who owns what. The same steps get re-done by hand every time, requests die in an inbox, and a missed SLA is discovered by the person it affected.

Run the same process the same way, hands-off.

1. Lay the process out as a board with clear stages.
2. Add no-code automations to move, assign, and notify on each transition.
3. The checklist runs itself — no one re-creates it from memory.

Stop triaging an inbox; work a real queue.

1. Intake captures requests from forms, Slack, and email.
2. Each lands as a routed, owned item on the right board.
3. Nothing lives in a personal inbox waiting to be forgotten.

Catch a breach before the person it affects does.

1. Set the SLA window on the work that has a commitment.
2. Breach alerts fire as the deadline approaches, not after.
3. Escalate from the same board without leaving the flow.

See who's overloaded before a deadline slips.

1. Open a workload view across the whole team.
2. Spot the overloaded owner at a glance.
3. Reassign on the spot — no Monday spreadsheet reconciliation.