Map the jobs your customers hire the product for — capture the job, the current workaround, and the gap, then prioritise the jobs you under-serve.
Product teams using JTBD to drive strategy and prioritisation.
Quick answer
The Jobs-to-be-done mapping template is a ready-made workspace for Product teams using JTBD to drive strategy and prioritisation.
Jobs-to-be-done mapping template in short
Included when you apply it
Applying this template creates the 1 board below — with every list — and pre-loads 3 sample issues, all yours to edit. The automation rules further down are suggestions you can wire up next; they aren't created for you yet.
A preview of how this template lays out — the boards, their custom workflow states, and where the sample issues land. WIP caps show a badge.
Jobs map
Job: 'help me know what to work on next without a meeting'
Importance high, current satisfaction low → underserved.
Job: 'let me prove progress to my boss quickly'
Job: 'keep my team aligned across timezones'
These rules aren't created when you apply the template — they're recipes you can wire up in Settings → Automations once your board exists.
When
A job is scored importance-high and satisfaction-low
Then
Tag it 'underserved' and float it to the roadmap-intake board
When
Job moves to 'Served'
Then
Re-survey satisfaction to confirm the gap actually closed
Ready to spin this up?
Sign-up takes seconds. We build this template's boards, lists, and sample issues in your new workspace, all yours to edit.
FAQ
Product roadmap
A Now / Next / Later roadmap that flows discovery to ship, with initiative-level grouping and release notes at the end of the pipe.
View templatePRD tracker
Move specs from draft to approved with explicit review gates, so engineering never starts on a half-baked PRD.
View templateFeature requests
A single intake list for customer feature asks, deduped and labeled, so the loudest request isn't the only one you hear.
View template